Privacy Policy
Last updated: December 2024
1. Introduction
Rep-Link ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
2.1 Personal Information
- Name and contact information (email, phone number)
- Professional information (work experience, skills, portfolio)
- Identity verification information (Singpass data)
- Payment and financial information
2.2 Usage Information
- Platform usage data and analytics
- Communication records and messages
- Transaction history and payment records
- Device and browser information
3. How We Use Your Information
We use your information to:
- Provide and improve our services
- Facilitate connections between sales reps and businesses
- Process payments and manage transactions
- Verify user identity and prevent fraud
- Communicate with you about your account and our services
- Comply with legal obligations
4. Information Sharing
We may share your information with:
- Other users on the platform (as necessary for transactions)
- Payment processors and financial institutions
- Identity verification services (Singpass)
- Legal authorities when required by law
- Service providers who assist in platform operations
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
Under Singapore's Personal Data Protection Act (PDPA), you have the right to:
- Access your personal data
- Correct inaccurate data
- Withdraw consent for data processing
- Request deletion of your data
- Data portability
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Transaction records may be retained for up to 7 years for accounting and legal purposes.
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.
9. International Transfers
Your information may be transferred to and processed in countries other than Singapore. We ensure appropriate safeguards are in place for such transfers.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@rep-link.sg
Phone: +65 9123 4567
Address: Rep-Link Pte Ltd, Singapore